Final Fantasy XIV Adds Tax to Purchases as Players Await Payment Fixes

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    Millions of Final Fantasy XIV players around the world have a lot to be excited about as the next Dawntrail expansion draws ever closer. While several in-game events, including the return of the Fall Guys collaboration, are keeping people busy across Eorzea, a surprise announcement in The Lodestone this morning revealed that sales tax charges would soon begin to apply to all FFXIV online stores and Mog Station shopping.

    To be more specific, this change applies to all current US-based FFXIV subscribers, who until now have not included a sales tax on their purchases. Players in countries across Europe, as well as Canada, have been paying applicable sales taxes for years on FFXIV-related transactions, with the United States being the excluded country (likely due to its ever-confusing tax laws). .

    This change to US-based FFXIV purchases will go into effect starting June 25, three days before Dawntrail’s early access period begins. If you are a US resident, depending on your state, all applicable state and local taxes may apply to transactions made through the FFXIV Online Store and Mog Station. First and foremost, this includes your recurring subscription to the game (whether credit card or Crysta) and all purchases of in-game items.

    FFXIV still dealing with Mog Station payment issues

    Screenshot of pro game guides

    Curiously, there is a note near the end of the magnet advertisement which asks players to “make sure the address registered to your Square Enix account is correct,” to “avoid incorrect charges.” Of course, that makes sense, but right now there’s a glitch preventing players from being able to do that.

    For the past month, FFXIV subscribers have been dealing with a payment-related issue that is effectively preventing some players from completing important transactions, such as reactivating their subscription to the game or even pre-ordering the new Dawntrail expansion. This issue primarily affects those who attempted to change their payment information during the month of April and, in turn, those who use VISA debit cards to make purchases.

    Not only that, players who may have recently moved from one country to another have also not been able to change their country of residence on their Square Enix account. Since payment information for FFXIV transactions must completely match the player’s residential address, this issue is effectively locking some players out of the game until the issue is fixed.

    However, until the FFXIV team follows through with those much-needed fixes, luckily some players have discovered some workarounds that people can use in the meantime. As initially aware by Reddit user ‘Hakul’, If you are having some or all of these problems, there are possible solutions, such as entering your address in a certain way or purchasing time cards for your subscription through Amazon or Newegg. Alternatively, you can also use your debit card to purchase Crysta with AmazonPay or PayPal.

    Until Mog Station gets the technical fixes it desperately needs, expect to see some extra gil on those purchases.

    Be sure to check out all of our latest guides and news for Final Fantasy XIV at MyFullGames, like FFXIV Mountain Dew Collaboration Event Rewards: How to Get the Mountain Zu Mount.


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