Considering Zenless Zero Zero launched on July 4, it’s no surprise that there are some teething issues. Players are already complaining about the game freezing, music cutting out, and connection issues. If you’re having trouble with your game, here’s how to report a bug in Zenless Zone Zero.
Where to report a bug in Zenless Zone Zero
Now that you’re done choosing between Belle and Wise, you better know how to report any bugs you find.
There are two ways to get to the location where an error is being reported in Zenless Zone Zero. The first is through the game itself, which is useful if the error is occurring at that moment, but it’s not one that kicked you out of the game or prevented the game from loading.
To report this way, go to the main menu (the ESC button for PC users) and click on “Feedback.”
Doing this will load the HoYoverse Help Center, which is a site designed specifically for players of HoYoverse games including Genshin Impact and Zenless Zone Zero.
Once there, go to the “Issue Feedback” section and you’ll be able to type in your issue and let miHoYo know that there’s a bug in Zenless Zone Zero that they should probably look into. Please don’t spam the feedback form, sending it once is enough to let the devs know about the issue.
The quickest way to report a bug is to go directly to the Help Center Bypassing the game. This is definitely the best option, especially if you can no longer see what the error was after you were kicked from the game.
Whenever possible, try to get a screenshot of the issue or even a video. These aren’t required, but they can be a great help to the miHoYo team when they’re trying to figure out what went wrong to create the error you experienced.
Want to read more about Zenless Zone Zero on MyFullGames? Try Zenless Zone Zero (ZZZ) Codes (June 2024) or How to Redeem Zenless Zone Zero Pre-Registration Milestone Rewards.